Privacy Policy

1. Data Controller

Gracefulrestorew
Am Kaiserplatz, 60311 Frankfurt am Main, Germany
Email: help@gracefulrestorew.world
Phone: +49 69 215908

2. Scope

This Privacy Policy describes how we process personal data when you visit gracefulrestorew.world, use our contact form, enroll in digital detox programs, or communicate with us by email or phone. We process data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

3. Data We Collect

We may collect the following categories of personal data:

• Contact details: name, email address, phone number, and postal address when you submit an inquiry or enroll in a program
• Communication content: messages you send through our contact form or email
• Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies
• Order information: program selection, payment confirmation, and shipping details for printed materials

4. Purposes and Legal Bases

We process your data for the following purposes:

• Responding to inquiries and providing program information (Art. 6(1)(b) GDPR — pre-contractual measures)
• Processing enrollments and delivering program materials (Art. 6(1)(b) GDPR — contract performance)
• Website functionality and analytics (Art. 6(1)(a) GDPR — consent, where required)
• Compliance with legal obligations such as tax and accounting requirements (Art. 6(1)(c) GDPR)

5. Data Retention

Contact form submissions are retained for up to 24 months unless a business relationship is established. Contract-related data is stored for the duration of the business relationship and thereafter as required by German commercial and tax law, typically up to ten years.

6. Data Sharing

We do not sell personal data. We may share data with service providers who assist with hosting, email delivery, payment processing, and shipping, solely to fulfill the purposes described above. All processors are bound by data processing agreements.

7. International Transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

8. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You may also withdraw consent at any time without affecting the lawfulness of prior processing. To exercise your rights, contact us at the email address above.

You have the right to lodge a complaint with a supervisory authority. In Germany, the relevant authority is the Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

9. Cookies

We use cookies to maintain site functionality and analyze traffic. For detailed information, please see our Cookies Policy.

10. Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.